A property is the site your management team administers as a whole.
THE EVERYDAY TOOLKIT
Keep resident and property information organised.
Bring properties, units and the residents linked to them into one structure your management team can administer and rely on.
Properties. Units. Residents. One structure.
HOW IT FITS TOGETHER
Properties, units
and the residents in between.
A simple structure underpins the records your team refers back to for billing, communication and everyday administration.
Each property is made up of units, such as a lot, a floor or a shoplot, depending on your property type.
Residents are linked to the unit they occupy, which is what connects them to the property's records.
KEEPING RECORDS CURRENT
Verification and
updates, where supported.
Records are administered by your management team, with verification and update steps that fit how your property onboards residents.
New residents are verified as part of your property's onboarding process.
Management can update a resident's record where a change is needed.
Residents can update parts of their own record, where your property's setup supports it.
WHO SEES WHAT
Access, tied
to confirmed roles.
Resident and unit information is only as useful as the confidence your team has in who can see and change it.
MANAGEMENT ROLES Confirmed access to the records they administer.
Roles within your management team can be given access to the resident and unit information relevant to their work.
RESIDENTS Their own information, kept up to date.
Residents can view and, where supported, update the information tied to their own record.
BRINGING YOUR RECORDS ACROSS
Getting existing records
ready for onboarding.
If your property already keeps resident and unit records, share the current format with our team. We'll discuss what's involved in preparing them for onboarding as part of your setup.
A LITTLE MORE CLARITY
Good questions.
Clear next steps.
Already using PropKita and need a hand?
How is a resident's record verified?
Verification steps depend on your property's onboarding process. Our team can walk through the available verification options during your demo.
Can residents update their own details?
Where supported, residents can update parts of their own record, such as contact information. Which fields can be self-updated versus require management approval can be confirmed during your demo.
Who can access resident records?
Access follows the roles and permissions set up for your management team, so records are only visible to the people who need them for their work.
Can we bring in our existing resident records?
Share your current records and their format during the initial discussion. Our team can review what's involved in getting them ready for onboarding.
What's the relationship between a property, a unit and a resident?
A property contains units, and each unit is associated with the residents linked to it. The exact structure can be discussed against your property's layout during your demo.
LET'S TALK ABOUT YOUR RECORDS
Bring your records
into one structure.
Tell us how your property keeps resident and unit information today.
We'll walk you through the relevant tools.